SMS Terms

Last updated: August 2026

These SMS Messaging Terms and Conditions (“Messaging Terms”) govern the Zesty Labs text messaging program (the “Program”), operated by Zesty Labs (“Zesty Labs,” “we,” “us,” or “our”). These Messaging Terms supplement our Terms and Conditions and Privacy Policy. By opting in to the Program, you agree to these Messaging Terms.

1. Program description

Zesty Labs operates a messaging program for Frīgg, its workflow assistant product. Depending on the consent you give, messages may include:

• Time-sensitive alerts generated by Frīgg about your own work — for example, a message that needs your attention before tomorrow morning.
• Account and service notifications, such as confirmations, security notices, and changes to your access.
• Early access and product updates, if you separately agreed to receive them.

The Program is available to individuals in the United States who are at least 18 years old.

2. How to opt in

You may join the Program by providing your mobile number and affirmatively agreeing to receive text messages — for example, by checking an unchecked consent box on a Zesty Labs or Frīgg web form, or by texting our published keyword to our published number. Consent is never pre-checked and is never bundled with any other agreement.

After you opt in, we send a confirmation message describing the Program, the message frequency, and how to get help or stop messages. If your opt-in requires a final confirmation, you will be asked to reply Y (or YES) before any further messages are sent.

Consent to receive text messages is not a condition of purchasing any goods or services. You can use Zesty Labs products without joining the Program.

3. Message frequency

Message frequency varies based on your account activity and the alerts you have configured. For alert and notification messages, you will receive messages only when a qualifying event occurs. For recurring product updates, you will receive up to 4 messages per month.

4. Message and data rates

Message and data rates may apply. Any charges are billed by and payable to your mobile service provider. Contact your carrier for details about your plan.

5. How to get help (HELP)

Reply HELP to any message from us for assistance, or email support@zestylabs.org. Replying HELP returns our contact information and a reminder of how to opt out.

6. How to stop messages (STOP)

You can cancel at any time by replying STOP to any message from us. You may also reply END, CANCEL, UNSUBSCRIBE, or QUIT. After you send one of these keywords, we send a single confirmation that you have been unsubscribed, and you will receive no further messages from the Program unless you opt in again.

If you want to rejoin, opt in again using any of the methods in Section 2, or reply START.

7. Carriers and delivery

Delivery of messages depends on your mobile carrier’s network and is not guaranteed. Carriers are not liable for delayed or undelivered messages. We are not responsible for messages that are delayed, undelivered, or misdirected due to factors outside our control, including carrier outages, device settings, or loss of service.

8. Supported devices and changing your number

The Program requires a mobile device capable of sending and receiving text messages. If you change or deactivate the mobile number you enrolled, you agree to notify us at support@zestylabs.org so we do not send messages to a number that has been reassigned to someone else.

9. Privacy

Our Privacy Policy describes what we collect and why. For the Program specifically: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with the service providers that operate the messaging platform on our behalf, solely so that messages can be delivered. Text messaging originator opt-in data and consent are never shared with any third party for their own purposes.

10. Changes to these Messaging Terms

We may update these Messaging Terms from time to time. Material changes to the Program will be communicated to enrolled participants. Continued participation after changes take effect constitutes acceptance of the updated Messaging Terms.

11. Contact

Questions about the Program? Email support@zestylabs.org. For anything else, see our Terms and Conditions.